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Online Support
Welcome to our online support facility where you can monitor the progress of your support queries. Here you can open a new support ticket, view an existing ticket or list all tickets allocated to your email:
Create a new support ticket
Open a ticket below. Our staff will answer your request for assistance and you will be notified by email when an answer to your query is waiting for you.
View an existing ticket
If you've already opened a support ticket then you can enter the ID
number below to be taken directly to that ticket
hint: your ticket
ID number was e-mailed to you when you first created your ticket:
If you have already opened a support ticket that has been answered, but wish to receive more help please post a follow up in the same ticket rather then opening a new ticket. This is for your own benefit since if you open a new ticket you will have to start again, explaining everything as new.
Lost ticket ID
If you have lost your ticket ID, or want to view an old ticket, enter your e-mail address below. A list of all tickets associated with that e-mail address will be generated and sent to you.